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Ooi, Keng Boon and Lin, Binshan and Tan, Boon In and Chong, Alain Yee Loong (2011) Are TQM practices supporting customer satisfaction and service quality? Journal of Services Marketing, 25 (6). pp. 410-419. ISSN 0887-6045
Chong, Alain Yee Loong and Chan, Felix T. S. and Ooi, Keng Boon and Darmawan, Nathan (2011) Does Employee Alignment Affect Business-IT Alignment? An Empirical Analysis. Journal of Computer Information Systems, 51 (3). pp. 10-20. ISSN 2380-2057
Lee, Voon Hsien and Ooi, Keng Boon and Chong, Alain Yee Loong* and Tan, Boon In (2011) HRM practices and organisational learning: a critical review and research agenda. International Journal of Innovation and Learning, 10 (4). pp. 414-428. ISSN 1741-8089
Chong, Alain Yee Loong and Chong, Joan Lynn and Ooi, Keng Boon and Lin, Binshan (2011) An empirical analysis of the adoption of m-learning in Malaysia. International Journal of Mobile Communications, 9 (1). pp. 1-18. ISSN 1741-5217
Chong, Alain Yee Loong and Darmawan, Nathan and Ooi, Keng Boon and Lin, Binshan (2010) Adoption of 3G services among Malaysian consumers: an empirical analysis. International Journal of Mobile Communications, 8 (2). pp. 129-149. ISSN 1741-5217
Chong, Alain Yee Loong and Ooi, Keng Boon and Darmawan, Nathan and Lee, Voon Hsien (2010) Determinants of 3G Adoption in Malaysia: A Structural Analysis. Journal of Computer Information Systems, 51 (2). pp. 71-80. ISSN 2380-2057
Nathan, Darmawan and Ooi, Keng Boon and Chong, Alain Yee Loong and Tan, Boon In (2010) Factor Strategy Model: Proofs of Prototype Concept for Software Quality Evaluation. Journal of Computer Information Systems, 50 (3). pp. 139-149. ISSN 2380-2057
Chong, Alain Yee Loong and Ooi, Keng Boon and Lin, Binshan and Tan, Boon In (2010) Online banking adoption: an empirical analysis. International Journal of Bank Marketing, 28 (4). pp. 267-287. ISSN 0265-2323
Lee, Voon Hsien and Ooi, Keng Boon and Tan, Boon In and Chong, Alain Yee Loong (2010) A Structural Analysis of the Relationship between TQM Practices and Product Innovation. Asian Journal of Technology Innovation, 18 (1). pp. 73-96. ISSN 2158-6721
Chong, Alain Yee Loong and Ooi, Keng Boon and Lin, Binshan and Teh, Pei Lee (2010) TQM, knowledge management and collaborative commerce adoption: A literature review and research framework. Total Quality Management and Business Excellence, 21 (5). pp. 457-473. ISSN 1478-3371
Ooi, Keng Boon and Teh, Pei Lee (2009) Developing an integrated model of TQM and HRM on KM activities. Management Research News, 32 (5). pp. 477-490. ISSN 0140-9174
Chong, Alain Yee Loong and Ooi, Keng Boon and Tak, Yew King and ShuYang, Zhu (2009) Factors Affecting the Adoption of E-Commerce: A Study of the Textile Industry in Wujin, China. International Journal of Business and Management Science, 2 (2). 117 -130. ISSN 1837-6614
Chong, Alain Yee Loong and Ooi, Keng Boon and Lin, Binshan and Raman, Murali (2009) Factors affecting the adoption level of c-commerce: An empirical study. Journal of Computer Information Systems, 50 (2). pp. 13-22. ISSN 2380-2057
Chong, Alain Yee Loong and Ooi, Keng Boon and Lin, Binshan and Tang, Shu Yi (2009) Influence of interorganizational relationships on SMEs’ e-business adoption. Internet Research, 19 (3). pp. 313-331. ISSN 1066-2243
Darmawan, N. and Ooi, Keng Boon and Chong, Alain Yee Loong and Venggadasallam, V. (2009) Security mechanism in computer network environment: A study of adoption status in Malaysian company. Journal of Applied Sciences, 9 (15). pp. 2735-2743. ISSN 1812-5654
Chong, Sze Thiam and Ooi, Keng Boon and Chong, Alain Yee Loong and Tan, Boon In (2009) TQM and Competitive Advantage: A Review and Research Agenda. International Journal of Business and Management Science, 2 (2). pp. 193-206. ISSN 1985-692X
Sit, Wen Yi and Ooi, Keng Boon and Lin, Binshan and Chong, Alain Yee Loong (2009) TQM and customer satisfaction in Malaysia’s service sector. Industrial Management & Data Systems, 109 (7). pp. 957-975. ISSN 0263-5577
Cheah, Weng Choong and Ooi, Keng Boon and Teh, Pei Lee and Chong, Alain Yee Loong and Yong, Chen Chen (2009) Total quality management and knowledge sharing: Comparing Malaysia's manufacturing and service organizations. Journal of Applied Sciences, 9 (8). pp. 1422-1431. ISSN 1812-5654
Wei, Toh Tsu and Marthandan, Govindan and Chong, Alain Yee Loong and Ooi, Keng Boon and Arumugam, Seetharam (2009) What drives Malaysian m-commerce adoption? An empirical analysis. Industrial Management and Data Systems, 109 (3). pp. 370-388. ISSN 0263-5577
Chong, Alain Yee Loong and Ooi, Keng Boon and Sohal, Amrik (2009) The relationship between supply chain factors and adoption of e-Collaboration tools: An empirical examination. International Journal of Production Economics, 122 (1). pp. 150-160. ISSN 0925-5273
Chong, Alain Yee Loong and Ooi, Keng Boon (2008) Adoption of interorganizational system standards in supply chains An empirical analysis of RosettaNet standards. Industrial Management and Data Systems, 108 (4). pp. 529-547. ISSN 0263-5577
Chong, Alain Yee Loong and Ooi, Keng Boon (2008) Adoption of interorganizational system standards in supply chains An empirical analysis of RosettaNet standards. Industrial Management & Data Systems, 108 (4). pp. 529-547. ISSN 0263-5577
Chong, Alain Yee Loong and Ooi, Keng Boon (2008) Collaborative commerce in supply chain management: A study of adoption status in Malaysian Electrical and Electronic industry. Journal of Applied Sciences, 8 (21). pp. 3836-3844. ISSN 1812-5662
Ooi, Keng Boon and Arumugam, Veeri and Teh, Pei Lee and Chong, Alain Yee Loong (2008) TQM practices and its association with production workers. Industrial Management and Data Systems, 108 (7). pp. 909-927. ISSN 0263-5577
