Adoption of 3G services among Malaysian consumers: an empirical analysis

Chong, Alain Yee Loong and Darmawan, Nathan and Ooi, Keng Boon and Lin, Binshan (2010) Adoption of 3G services among Malaysian consumers: an empirical analysis. International Journal of Mobile Communications, 8 (2). pp. 129-149. ISSN 1741-5217


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The purpose of this study is to analyse the factors influencing the usage of 3G technology in Malaysia. By extending the Technology Acceptance Model (TAM) and Diffusion of Innovation (DOI) model, this study found that perceived advantages, perceived ease of use, variety of service and social influence are able to predict the adoption of 3G among Malaysian consumers. This study allows 3G service providers to understand which factors influenced the usage of 3G in Malaysia. Other developing countries that plan to deploy 3G can also formulate business strategies using the results from this study.

Item Type: Article
Uncontrolled Keywords: 3G services; Malaysia; technology adoption; mobile communications
Subjects: T Technology > TK Electrical engineering. Electronics Nuclear engineering
Divisions: Faculty of Engineering, Science and Mathematics > School of IT
Depositing User: Unnamed user with email
Date Deposited: 12 May 2016 06:26
Last Modified: 12 May 2016 06:26

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