Assessment of Work Life Balance (WLB) Among Employees in Banking Industry in Malaysia

Hartanto, Herlina (2012) Assessment of Work Life Balance (WLB) Among Employees in Banking Industry in Malaysia. Masters thesis, INTI International University.

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Abstract

Since the introduction of Government Transformation Programme (GTP) and Economic Transformation Programme (ETP) towards achieving Vision 2020, development in all dimensions including the quality of work life of people becomes priority in Malaysia. While banking industry is known for long and inflexible working hour, this study explores work-life balance among employees in banking industry in Malaysia. This study therefore aims to assess the factors contributing to work-life balance in banking industry in Malaysia context. Nine semi-structured interviews were conducted to employers and employees in 3 local commercial banks. Data were analysed by using template analysis method. The findings mentioned workload, organizational support, managerial support and co-worker support as four factors contributing to work-life balance among employees. A brief recommendation to individual level, managerial level, organizational level and human resource department is covered.

Item Type: Thesis (Masters)
Additional Information: MBA 87
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Law, Arts and Social Sciences > School of Business
Depositing User: Unnamed user with email masilah.mansor@newinti.edu.my
Date Deposited: 22 Feb 2017 08:52
Last Modified: 22 Feb 2017 08:52
URI: http://eprints.intimal.edu.my/id/eprint/692

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