Items where Division is "Faculty of Information Technology" and Year is 2011

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Number of items: 3.

Ang, Yueh Sin and Lee, Voon Hsien and Tan, Boon In and Chong, Alain Yee Loong* (2011) The impact of TQM practices on learning organisation and customer orientation: a survey of small service organisations in Malaysia. International Journal of Services, Economics and Management, 3 (1). pp. 62-77. ISSN 1753-0830

Darmawan, Nathan* and Sim, Jia Jia and Arumugam, Veeri and Chow, Kim Wai (2011) The influence of TQM practices on supply chain collaboration: a proposed model for the service industry. International Journal of Services, Economics and Management, 3 (1). pp. 21-35. ISSN 1753-0830

Lee, Voon Hsien and Ooi, Keng Boon and Chong, Alain Yee Loong* and Tan, Boon In (2011) HRM practices and organisational learning: a critical review and research agenda. International Journal of Innovation and Learning, 10 (4). pp. 414-428. ISSN 1741-8089

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