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Mansori, Shaheen and Vaz, Anthony and Mohd Ismail, Zarina Mizam (2014) Service quality, satisfaction and student loyalty in Malaysian private education. Asian Social Science, 10 (7). pp. 57-66. ISSN 1911-2025
Vaz, Anthony and Mansori, Shaheen (2013) Malaysian Private Education Quality: Application of SERVQUAL Model. International Education Studies, 6 (4). pp. 164-170. ISSN 1913-9039