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Chong, Alain Yee Loong and Ooi, Keng Boon and Lin, Binshan and Teh, Pei Lee (2010) TQM, knowledge management and collaborative commerce adoption: A literature review and research framework. Total Quality Management and Business Excellence, 21 (5). pp. 457-473. ISSN 1478-3371
Ooi, Keng Boon and Teh, Pei Lee (2009) Developing an integrated model of TQM and HRM on KM activities. Management Research News, 32 (5). pp. 477-490. ISSN 0140-9174
Cheah, Weng Choong and Ooi, Keng Boon and Teh, Pei Lee and Chong, Alain Yee Loong and Yong, Chen Chen (2009) Total quality management and knowledge sharing: Comparing Malaysia's manufacturing and service organizations. Journal of Applied Sciences, 9 (8). pp. 1422-1431. ISSN 1812-5654
Ooi, Keng Boon and Arumugam, Veeri and Teh, Pei Lee and Chong, Alain Yee Loong (2008) TQM practices and its association with production workers. Industrial Management and Data Systems, 108 (7). pp. 909-927. ISSN 0263-5577
