Items where Author is "Goh, Guann Tyng"

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Thesis

Goh, Guann Tyng (2012) Thank Heavens for Complainers: Impact of Effective Service Recovery on Customer Satisfaction and Post behavioral Intention in Malaysian Banking Industry. Masters thesis, INTI International University.

This list was generated on Thu Apr 18 09:17:30 2024 MYT.
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