Items where Author is "Cheng, Boon Liat"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 4.

Cheng, Boon Liat and Shaheen, Mansori and Gan, Chin Chuan and Imrie, Brian C. (2017) Hotel Service Recovery and Service Quality: Influences of Corporate Image and Generational Differences in the Relationship between Customer Satisfaction and Loyalty. Journal of Global Marketing, 30 (1). pp. 42-51. ISSN 1528-6975

Cheng, Boon Liat and Mansori, Shaheen and Cham, Tat Huei (2014) The Associations Between Service Quality, Corporate Image, Customer Satisfaction, and Loyalty: Evidence From the Malaysian Hotel Industry. Journal of Hospitality Marketing & Management, 23 (3). pp. 314-326. ISSN 1936-8631

Shaheen, Mansori and Cheng, Boon Liat and Lee, Hui Shan (2012) A Study Of E-Shopping Intention In Malaysia: The Influence Of Generation X & Y. Australian Journal of Basic and Applied Sciences, 6 (8). pp. 28-35. ISSN 1991-8178

Mansori, Shaheen and Cheng, Boon Liat and Lee, Hui Shan (2012) A study of e-shopping intention in Malaysia: The influence of generation X & Y. Australian Journal of Basic and Applied Sciences, 6 (8). pp. 28-35. ISSN 1991-8178

This list was generated on Thu Dec 5 02:57:07 2024 MYT.
INTI Institutional Repository is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.