The Role of Learning Management Systems in Malaysian Universities: Advancing Quality Education and Reducing Inequalities

Authors

  • Kenneth Baayeh INTI International University, Nilai, Negeri Sembilan, Malaysia
  • Francis Amoako INTI International University, Nilai, Negeri Sembilan, Malaysia
  • Asha Alam INTI International University, Nilai, Negeri Sembilan, Malaysia
  • Siti Nurbaayah Daud INTI International University, Nilai, Negeri Sembilan, Malaysia
  • Ida Hindarsah Universitas Pasundan, Bandung, Indonesia
  • Khan Sarfaraz Ali INTI International University, Nilai, Negeri Sembilan, Malaysia

DOI:

https://doi.org/10.61453/jobss.v2025no42

Keywords:

Learning Management Systems, Tertiary Education, Online Learning, Digital Learning, Quality Education

Abstract

The successful use of Learning Management Systems (LMS) in higher education institutions is critical to improving the quality of teaching and encouraging student engagement. The paper presents trends, tendencies, and challenges of LMS use among Malaysian public and private university teachers. Employing a quantitative method, the research carried out surveys of teaching staff from different disciplines. The findings show stark contrasts between private and public institutions regarding LMS infrastructure, instructor preparedness, and pedagogical integration. By resolving these differences, LMS can provide an equitable digital learning environment in Malaysia by increasing access to high-quality education (SDG 4) and decreasing gaps between public and private schools or between urban and rural students (SDG 10).  Private universities show high adoption rates, whereas public universities are held back by infrastructural and bureaucratic problems. The study provides recommendations to bridge the gaps and advance the digital teaching environment in Malaysian higher education

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Published

2025-12-30

How to Cite

Baayeh, K., Amoako, F., Alam, A., Daud, S. N., Hindarsah, I., & Ali, K. S. (2025). The Role of Learning Management Systems in Malaysian Universities: Advancing Quality Education and Reducing Inequalities . Journal of Business and Social Sciences, 2025(3), 1–16. https://doi.org/10.61453/jobss.v2025no42